In all organisations, it is important to conduct an incident assessment to help understand the severity of an incident. Building awareness of the situation as it unfolds will help your team make key decisions as to when and how far you need to escalate the situation to respond effectively. If the incident is not properly managed, it can quickly escalate into an emergency, crisis or a disaster. Conducting a thorough incident assessment will mitigate the likelihood of a major disruption and allow for an efficient return to Business As Usual (BAU).
Brad Law – New Zealand Country Manager for RiskLogic, takes us through the importance of conducting an initial incident assessment by addressing the following questions:
1. Why is it important to conduct an incident assessment?
2. What can happen if an incident assessment was not conducted appropriately?
3. How would you conduct an incident assessment?
4. How can tools help with incident assessments?
5. How can CQCommand help?
The CQEducation series has been produced exclusively for CQCommand Users to help build your knowledge and experience each month around key crisis and incident management principles. Our aim is build your confidence to perform your role during a crisis situation and familiarise you with important elements of CQCommand during real life events.