The World Is Evolving. So Should Your Crisis and Incident Management Capabilities.
The frequency, scale and unpredictability of crisis and incident events are increasing. Whether an organisation is hit by a cyber-attack or a natural disaster, how the event is managed will have a direct impact on employees and customers, brand and reputation, regulatory compliance and financial stability.
Every organisation needs a smart, structured approach to managing crisis and incident events, and more importantly the tools to execute a plan under pressure. Introducing the first online crisis and incident management software. Specifically developed to help you manage a crisis or incident and empower you to make the right business decisions under pressure in today’s digital landscape.
CQCommand enables users to quickly initiate any type of crisis or incident and activate response teams for an immediate action. As well as create, coordinate and track crisis activities across your organisation using customised interactive tools and templates to suit your organisation.
Find out critical event information, including severity of the crisis or incident event and potential impacts to your organisation. CQCommand allows users to visually map impacted sites and activated command centres whilst managing and sharing critical information via fact, assumption, issue and task boards.
Access full logs of crisis and incident data and communications for post incident reviews in the system. Users can also manage social media and news associated with the event impacting your organisation (coming soon) as well as send and receive communications to contact groups, track replies and take roll-calls.
In our digital era, being able to immediately respond to a crisis or incident event has become a commercial necessity.
To minimise the disruption, it is critical to have the capabilities to respond quickly, access essential information and communicate effectively under pressure. In today’s digital landscape, leading organisations are leveraging technology to enable their leadership teams, crisis management and incident management professionals to make faster and better decisions when faced with a disruptive event.
Organisations that lag behind with technology adoption find themselves struggling to stay relevant, and in the case of crisis and incident situations, struggle to quickly and effectively respond to an ever-evolving landscape. The truth is, no matter how uncomfortable organisations are with the shift towards technology, people are embracing the digital era and no one can afford to be left behind. The combination of mobile technology and the public’s compulsion to share real-time news has shifted the landscape of crisis and incident management.
Modern technology not only enables proactive crisis preparation, but also allows organisations to better communicate with key stakeholders, simultaneously manage crisis impacts and get a handle on fast spreading media stories. With the right crisis and incident management software, organisations are better equipped to deal with tomorrow’s crisis. Start the Switch to Digital today to future-proof your resilience capabilities.